Holiday Timelines + Shipping Information
Here we are, talking about the holiday season! It’s officially almost Halloween and before you know it we’ll be participating in our Black Friday specials. We’re ready to have the best season yet + serve our Printed Minters to the absolute best of our ability!
First things first though, we wanted to post our most frequently asked holiday timelines and shipping information questions for easy access.
What’s your production timeline during the holiday season?
From November 15th through December 31st, our production time increases to 4-6+ business days (subject to change). Most orders will ship before the 6th business day, but, you should prepare for the increased production time due to the increased volume we experience. The production timeline for Bulk Orders of $200+ is 7-10+ business days.
What’s your standard shipping rate?
Submit orders by December 8th for standard production + shipping timelines using Flat Rate, USPS Priority, and FedEx Ground.
After December 8th we highly recommend utilizing Express 2-3 Day Production and Expedited shipping options such as FedEx 2 Day, FedEx Overnight, and USPS 1-2 Day Express.
Printed Mint does not guarantee shipping carrier timelines. Expect shipping carrier delays. During the holiday season, there can be shipping carrier delays due to volume, bad weather, and situations that are beyond our control. We are not able to update or change shipping methods or options once an order has received its tracking information. Printed Mint is not able to refund shipping fees due to delays once an order is in the carriers possession.
I have a question. Who do I reach-out to?
Our customer support team is available by phone and email Monday - Friday from 8AM to 5PM MST. Our support team is available via email 7 days a week from November 27th through December 23rd. Please email email@example.com should you require assistance.
Skimmed and still have a Q missing an A? Click here to see the complete summary or jet us an email at: firstname.lastname@example.org.